An underground arcade of character shops beneath Tokyo Station - Pokemon, Ghibli, Rilakkuma, TV mascots and more.
Tokyo Character Street is a lively underground shopping arcade tucked into the basement of Tokyo Station, and it is one of the most convenient pop-culture stops in the city precisely because you can hardly avoid passing near it while changing trains. Part of the 'First Avenue Tokyo Station' retail complex on basement level B1, it gathers around thirty specialty shops into a single bright corridor, each dedicated to a beloved Japanese character, anime franchise or media brand. Entry is free, and it makes a perfect low-effort stop for souvenirs, gifts or simply a browse between journeys.
The appeal lies in the concentration and variety. Within a few minutes' walk you can visit official stores for Pokemon, Studio Ghibli's Donguri Republic (Totoro and friends), Hello Kitty and Sanrio, Rilakkuma, Miffy, Snoopy, Ultraman, and many more, each stocked with plush toys, stationery, apparel, snacks and exclusive merchandise. A particularly distinctive cluster is the group of shops run by Japan's major television networks - NHK, Nippon TV, Fuji TV, TBS and TV Asahi - selling goods themed on their mascots and hit programmes, including items you genuinely cannot buy anywhere else. For anyone shopping for character merchandise, the street's density means you can compare and cover an enormous range of franchises without trekking across the city.
Beyond the shops themselves, the corridor has a cheerful, festival-like atmosphere, with eye-catching window displays, seasonal decorations and frequent limited-edition or event-tied product launches that reward repeat visits. Adjacent sections of the same First Avenue complex extend the fun: 'Tokyo Ramen Street' gathers branches of famous ramen shops, and 'Tokyo Okashi Land' concentrates flagship stores from Japan's big confectionery makers - Calbee, Glico and Morinaga - selling fresh, warm and exclusive snacks. Together they turn a train-station basement into a compact, weatherproof destination in its own right.
The practicality is the real selling point. Because it sits inside Tokyo Station - one of the country's central transport hubs and the terminus for numerous Shinkansen bullet-train lines - Character Street is trivially easy to fit into an itinerary. Travellers heading out of the city by Shinkansen can pick up gifts and snacks minutes before boarding; those changing between the JR Yamanote Line, the Chuo Line, the Marunouchi subway and the long-distance trains can dip in during a transfer. Everything is indoors and air-conditioned, so it is entirely weatherproof.
A quick orientation tip: the arcade is on the basement (B1) level toward the Yaesu side of the station, near the Yaesu North Exit gates and the Shinkansen exits, within the First Avenue area. Signage throughout the station points the way, and you do not need a train ticket to reach it from the Yaesu concourse. Most shops open from around 10:00 to 20:30, though individual hours vary. Allow around an hour to browse properly, more if you are a dedicated collector.
Getting there could not be simpler: you are already there the moment you arrive at Tokyo Station, which is served by the JR Yamanote and Chuo lines and multiple Shinkansen routes, all covered by the Japan Rail Pass. Follow the signs to First Avenue and Character Street, and you will find the whole colourful arcade waiting one level down.
A local's tip
It's inside the paid ticket gates area's adjacent concourse - you can reach it without a train ticket via the Yaesu side; hunt down the TV-network shops (NHK, Nippon TV, TBS) for character goods you can't buy anywhere else.
Best time to visit
Any time; less crowded on weekday mornings
Getting there
Inside Tokyo Station itself, on the first basement level (B1) of the First Avenue Tokyo Station complex, near the Yaesu North Exit gates and the Shinkansen exits. Simply follow signs to 'First Avenue' / 'Character Street' from within the station.
Good to know
- Wi-Fi
- Cashless
- Tax-Free
- Restrooms
Plan the whole trip offline
Tokyo Character Street is one of many places in the Real Japan app — with turn-by-turn directions, nearby spots and full offline maps you can use with no signal.



